The debate focused on how we should communicate with our clients in the nearest future, and what we need to do to be ready to serve the needs of our clients in communication with humans but in the same time to reduce our expenses and use robots and machine instead of people.
During the conference, there were reports and presentations on artificial intelligence and virtual reality, as well as on how these modern technological means can serve companies. Blockchain and Cloud technologies were specially mentioned.
Two thematic sessions in the form of round table were held in parallel conference rooms.
The first was about the "The Future of Fintech" for those who work in the finance, banking, legal and accounting sphere and debated if banks and financial institutions will survive the FinTech era.
Τhe second thematic session was about the "Future of Workspace and Business Relations" aimed at those who work in the service industry, including hospitality, property, education.